Shipping & Policies
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept cancellations
Privacy policy
**Privacy Policy for Creativ Dsign Studio**
Effective Date: 14 Jul 2025
At **Creativ Dsign Studio**, we are committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our shop on Etsy.
### 1. Information We Collect
To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as:
* Your name
* Email address
* Shipping address
* Payment information (processed securely by Etsy or its payment partners)
* Order details
* Any other personal information you choose to provide (e.g., custom order requests)
### 2. Why We Need Your Information and How We Use It
We collect and use your information for the following purposes:
* To fulfill your order
* To communicate with you about your purchase or inquiries
* To comply with legal obligations (e.g., tax reporting)
* To improve our products and services
We do not use your personal information for unsolicited marketing, nor do we sell or rent your information to third parties.
### 3. Information Sharing and Disclosure
We share your personal information only in limited circumstances:
* **Etsy:** We share information with Etsy as necessary to provide our services and comply with Etsy’s policies and terms.
* **Service Providers:** We may use third-party delivery and shipping services, and only the information necessary to complete the service will be shared.
* **Legal Obligations:** We may disclose your information if required by law or in response to legal processes (e.g., court orders or tax authorities).
### 4. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in this policy. Typically, we retain your data for up to **7 years** to comply with tax and legal obligations.
### 5. Your Rights
Depending on your location, you may have rights related to your personal information, including:
* The right to access or receive a copy of the personal data we hold about you
* The right to request corrections or deletions of your data
* The right to restrict or object to certain uses of your data
* The right to withdraw consent at any time (where applicable)
If you wish to exercise any of these rights, please contact us using the contact information below.
### 6. Contact Information
If you have any questions or concerns, you may contact us at:
**Creativ Dsign Studio**
Email: info@creativdsigns.store
: support@creativdsigns.store
Etsy Messaging: https://www.etsy.com/shop/CreativDsignStudio